IT
Information and operational technology systems have become indispensable, and it has become increasingly important to use software and cloud services and to address system problems and failures. In addition, the use of AI and big data has created new legal issues, both for IT-related businesses and businesses in other sectors that use IT to provide their own services.
In reviewing IT-related procedures and compliance, it is essential to analyze not only laws such as the Civil Code, IP-related laws, and the Act on the Protection of Personal Information, but also "soft law" (regulatory guidance, industry practice) related to cybersecurity. Our specialized team of lawyers with IT expertise has extensive experience in advising both users and suppliers on contract negotiations when introducing, updating, or switching software or cloud services, establishing terms of service and service level agreements (SLA), dispute resolution (including litigation) arising from development failures, and responding to cyberattacks and other system failures (responding to customers, suppliers and regulatory authorities). On issues involving IP, we provide practical advice in collaboration with IGIP Iwata Godo Patent Attorneys Inc.